Mamaki Hibiscus Chamomile Mint Tea

Aloha Patricia! Mahalo for reaching out about your lost package. We have previously reached out to your direct email but still have not heard anything back. Seeing that you are active in leaving reviews, we will provide a summary here. Unfortunately, your local USPS delivery driver has marked your home address as undeliverable and the package was returned back to your local post office where it is being held for in-person pick up. Your tracking information does show that it is being held at the post office for pick up. We have sent confirmation of correct address through email which matches the same address you provided during both check out and in your follow up email. If we did not put your address on the package, USPS would not accept the package because it would have nowhere to go. Because you expressed concern over your USPS driver not delivering to your home and the loss of your money, we have already given you a full refund of your purchase. We understand that you'd still like to file a claim after receiving a refund and will anticipate the claim information from your bank. Again, if you'd like the full information of everything mentioned above as well as receipts and correct address confirmation, we encourage you to check the email we have sent you. Waimea Herb Company